Refund & Return Policy

Due to the custom-made nature of our watches, we do not accept returns or refunds for "change of mind" purchases. However, your watch is covered by our 1-year limited warranty. If you believe your order is defective or damaged, please contact us at info@modsbychin.com to start a warranty claim.

If we are unable to resolve the issue, we may offer you a replacement of the same or similar-priced watch or a full refund. Refunds will be processed through the original payment method within 10 business days.